Wound Care FAQ

ChewMate™ Wound & Skin Care is a hypochlorous acid (HOCl) spray designed to help clean, soothe, and support the healing of minor wounds, cuts, hot spots, burns, and skin irritations in dogs and cats.

ChewMate™ Wound Care is suitable for minor cuts, scrapes, abrasions, bite marks, post-procedure wounds, paw injuries, and other superficial wounds.

Yes. ChewMate™ Wound Care is safe for both dogs and cats when used as directed.

Spray the wound until the affected area is thoroughly covered. Allow it to air dry naturally. No rinsing or wiping is required.

Yes. ChewMate™ Wound Care is non-toxic and safe if your pet licks the treated area after application.

No. ChewMate™ Wound Care is alcohol-free and non-stinging, making it gentle on your pet's wounds.

Select a size based on your dog's weight, breed, and chewing strength. Choosing the correct size helps ensure safe and effective use.

No. The formula leaves no harmful residue and requires no rinsing after use.

Hypochlorous Acid (HOCl) is a naturally occurring molecule produced by the body's immune system. It helps clean wounds by eliminating 99.9% of germs, bacteria, viruses, and fungi while supporting the natural healing process.

ChewMate™ Wound Care is intended for minor wounds. If your pet has a deep wound, excessive bleeding, severe swelling, signs of infection, or the wound does not improve within a few days, consult your veterinarian immediately.

ChewMate™ Wound Care is intended for minor wounds. If your pet has a deep wound, excessive bleeding, severe swelling, signs of infection, or the wound does not improve within a few days, consult your veterinarian immediately.

Lifespan depends on your dog's chewing habits. Regularly inspect the toy and replace it if it becomes worn, torn, or damaged.

Yes. By helping remove plaque and food buildup, regular use may contribute to fresher breath and improved oral hygiene.

Remove and replace your TreatBrush if it gets worn, torn or broken.

Try adding your dog's favorite treats or introducing the toy during playtime. Positive reinforcement can help encourage interest and engagement.

Yes. The TreatBrush is suitable for both indoor and outdoor play. Always supervise your dog during use.

Yes. ChewMate™ Wound Care is gentle enough for daily use and can be applied multiple times a day as needed.

Store the bottle in a cool, dry place away from direct sunlight and keep the cap tightly closed when not in use.

Store the bottle in a cool, dry place away from direct sunlight and keep the cap tightly closed when not in use.

ChewMate™ Wound Care is designed to help clean minor wounds and support healing. It is not a substitute for veterinary treatment or prescribed antibiotics when they are medically necessary. Consult your veterinarian for serious or infected wounds.

Shipping MAY take 3-6 weeks. Throughout different times of the year demand is greater than others, so we always state 3-6 weeks. However, we always do our best to plan for those times of the year so we can avoid “back orders.”

What you want to do is contact us at info@getchewmate.com To find your order we will need your phone number (or email address if you provided it), last name, and zip code. They will absolutely get your order fixed for you. Keep in mind order processing takes a full 24 hours, so they may not have your order in the customer service system until at least 24 hours after you've placed your order.

We process your order within 24 hours, but we do not charge your card for the purchase until the order is shipping.