Cat TreatBrush FAQs

The chew toy is designed to floss and brush your cat's teeth while providing a fun way to dispense treats. The unique design helps maintain your cat's dental hygiene with patent pending “Floss Slots” and “Plush Brush".

The toy features tiny elastic openings that allow teeth to penetrate through the zigzag outer mesh. As your cat chews on the tail, the mesh help to floss between their teeth, removing plaque and food particles.

While the toy is designed to withstand regular chewing, it is not indestructible. Just like a human toothbrush, it is recommended to remove (when torn) and replace it every three months for optimal effectiveness and hygiene.

You can easily fill the treat dispenser by pushing the basket with your thumb and forefinger together. This action opens the grill, allowing you to place your cat's favorite treats inside. Once filled, the grill will securely close.

Yes, you can use a variety of treats, as long as they fit within the size constraints of the dispenser. Just ensure they are safe and appropriate for your cat.

The toy can be washed with warm soap and water. After cleaning, simply let it hang dry. Regular cleaning helps maintain hygiene and prolongs the life of the toy.

Yes, the toy is made from pet-safe materials. However, it is essential to supervise your cat while they are playing with it to ensure they do not ingest any parts.

If your cat is hesitant to engage with the toy, try introducing it with their favorite treats inside or using catnip on the tail to entice them. Playtime and positive reinforcement can help spark their interest.

Look for signs of wear and tear, such as frayed edges or significant damage to the mesh or plush materials. If you notice any degradation, it’s time to replace the toy to ensure your cat’s safety and dental health.

The toy is suitable for cats of all ages, but it’s best to monitor younger kittens to ensure they are using it safely. Always consult with your veterinarian if you have concerns about your cat's dental health or suitability for this toy.

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A TreatBrush can last for many months but just like your toothbrush, It is recommended to change every 3-4 months or earlier if torn or broken.

It’s best to clean a TreatBrush with soap and water or place on top drawer of the dishwasher. You can use a wire brush or the end of a wooden kitchen spoon to remove stubborn debris if necessary.

Remove and replace your TreatBrush if it gets worn, torn or broken.

Although TreatBrush is NOT recommended for aggressive chewers, you may in some instances let him chew it in the middle while holding it on one or both ends. Remove TreatBrush when finished.

Just like with your toothbrush, it is recommended to replace your dog’s TreatBrush every 3-4 months.

If your dog’s gums starts to bleed when he chews the TreatBrush, especially for the first time- it means that your dog probably already has gum disease and the gums are inflamed because of the bacteria and tarter that has settled around the teeth.

HINT: Continue using the TreatBrush (within a few weeks, the bacteria will be cleaned away from the teeth, which will decrease the inflammation which should reduce the bleeding. It is always recommended to see your vet if your dog’s gums bleed for a check- up and probable cleaning.

Plaque is soft, white and creamy looking film and is composed of damaging bacteria found in a dog’s mouth that settles on teeth at and below the gum line. It can be easily brushed or cleaned away when the plaque is soft.

If not cleaned away at least once/day, the plaque becomes calcified and hardened by the salts found in saliva and becomes darker, hard and rough to form tarter that sticks strongly to the tooth. The tarter acts like a splinter, digging into the gums causing inflammation, bad breath, and bleeding.

Once plaque hardens to form tarter, it can no longer easily be cleaned away- so a Vet must put your dog to sleep to remove the tarter. Older dogs are at greater risk for complications due to anesthesia- so make sure to give them their TreatBrush daily.

HINT: If you clean away the soft plaque with daily use of the Treatbrush, your dog will be healthier and you will avoid the risk and expense of vet anesthesia and cleaning.

Absolutely- Teething Puppies love to chew and play with their TreatBrush and that helps save your furniture and slippers.

Yes- the TreatBrush floats.

Shipping MAY take 3-6 weeks. Throughout different times of the year demand is greater than others, so we always state 3-6 weeks. However, we always do our best to plan for those times of the year so we can avoid “back orders.”

What you want to do is contact us at info@getchewmate.com To find your order we will need your phone number (or email address if you provided it), last name, and zip code. They will absolutely get your order fixed for you. Keep in mind order processing takes a full 24 hours, so they may not have your order in the customer service system until at least 24 hours after you've placed your order.

We process your order within 24 hours, but we do not charge your card for the purchase until the order is shipping.