Dog TreatBrush FAQs

The Dog TreatBrush is designed to help clean your dog’s teeth and gums while providing an enjoyable chewing experience. It combines dental care, playtime, and treat rewards in one interactive toy.

The specially designed grooves and flossing channels help remove plaque, food particles, and debris as your dog chews, promoting healthier teeth and gums.

No. The TreatBrush is intended to support your dog's oral health routine. For best results, combine it with regular veterinary dental care and brushing when possible.

Simply open the treat compartment and insert your dog's favorite treats. Once closed securely, the toy will slowly dispense treats as your dog chews.

Most small, dry treats that fit inside the dispenser can be used. Always choose treats that are appropriate for your dog's size and dietary needs.

Yes. The TreatBrush is suitable for puppies and can help soothe teething discomfort while encouraging healthy chewing habits.

Select a size based on your dog's weight, breed, and chewing strength. Choosing the correct size helps ensure safe and effective use.

Yes. The TreatBrush is made from non-toxic, pet-safe materials and is designed specifically for dogs.

The TreatBrush is designed for regular chewers. If your dog is an aggressive chewer, supervise use and inspect the toy frequently for signs of damage.

Daily use is recommended for optimal dental benefits. Even a few minutes of chewing each day can help support oral hygiene.

Wash the TreatBrush with warm water and mild soap. Rinse thoroughly and allow it to air dry before the next use. Some models may also be dishwasher safe.

Lifespan depends on your dog's chewing habits. Regularly inspect the toy and replace it if it becomes worn, torn, or damaged.

Yes. By helping remove plaque and food buildup, regular use may contribute to fresher breath and improved oral hygiene.

Remove and replace your TreatBrush if it gets worn, torn or broken.

Try adding your dog's favorite treats or introducing the toy during playtime. Positive reinforcement can help encourage interest and engagement.

Yes. The TreatBrush is suitable for both indoor and outdoor play. Always supervise your dog during use.

If your dog’s gums starts to bleed when he chews the TreatBrush, especially for the first time- it means that your dog probably already has gum disease and the gums are inflamed because of the bacteria and tarter that has settled around the teeth.

HINT: Continue using the TreatBrush (within a few weeks, the bacteria will be cleaned away from the teeth, which will decrease the inflammation which should reduce the bleeding. It is always recommended to see your vet if your dog’s gums bleed for a check- up and probable cleaning.

For hygiene reasons, it is recommended that each dog has their own TreatBrush.

Once plaque hardens to form tarter, it can no longer easily be cleaned away- so a Vet must put your dog to sleep to remove the tarter. Older dogs are at greater risk for complications due to anesthesia- so make sure to give them their TreatBrush daily.

HINT: If you clean away the soft plaque with daily use of the Treatbrush, your dog will be healthier and you will avoid the risk and expense of vet anesthesia and cleaning.

If the toy becomes damaged, remove it immediately. Contact your veterinarian if you believe your dog has swallowed any part of the product.

Like a toothbrush, replacing the TreatBrush every 3–4 months or sooner if damaged is recommended.

Shipping MAY take 3-6 weeks. Throughout different times of the year demand is greater than others, so we always state 3-6 weeks. However, we always do our best to plan for those times of the year so we can avoid “back orders.”

What you want to do is contact us at info@getchewmate.com To find your order we will need your phone number (or email address if you provided it), last name, and zip code. They will absolutely get your order fixed for you. Keep in mind order processing takes a full 24 hours, so they may not have your order in the customer service system until at least 24 hours after you've placed your order.

We process your order within 24 hours, but we do not charge your card for the purchase until the order is shipping.